Mon – Sun – 8am – 5pm
Orders after 5pm will be delivered next day.

  • Christmas Eve – 8am – 12pm*
  • Christmas Day – Closed
  • Boxing Day – Open
  • New Years Eve – 8am – 12pm*
  • New Years Day – Closed
  • Sunday, Jan 2nd – Open
  • *Orders received after 12pm are delivered the following day business day.

Big Green Train ships same-day for orders placed BEFORE 5pm and next-day or sooner for orders received AFTER 5pm. Visit our FAQ to see if we can ship to you.

We now ship all across Canada. Just enter in your postal code at checkout to see your shipping options.

We currently only accept email money transfers (e-transfer) or cash on delivery.

If you are not completely satisfied with your order please contact us and we will do everything within our control to make it right.