My order shows “Delivered” but I didn’t get it. Now what?

  • Please wait 48 hours before reaching out to us about missing orders from Canada Post. Sometimes they are met with delays. Especially during the holidays.
  • If your order goes missing, we will, at our discretion, replace your order 1 time for orders up to $150.00. If your orders are prone to going missing we will either “request for signature” with Canada Post or we will no longer ship to your address.