Can I get a refund?adamlh99We issue refunds or exchanges on a case-by-case basis. If you are unsatisfied with any of our products please contact us through our online form. Our management team will personally assess your case and decide what should be done. We go out of our way to provide the best customer service that we can offer but sometimes mistakes do happen. Please note that Edibles are not eligible for exchange. Store credit will be issued at our discretion. Thank you for your understanding and cooperation.
What is E-Transfer and how do I do it?adamlh99Upon checkout you will receive instructions on how to complete your payment using email money transfer or e-transfer. Please have your order number handy should you have any questions. https://youtu.be/wM0HE-l6XWo
How do I order from Big Green Train?adamlh99
- Please register first for easy checkout. Then login to buy.
- Browse our high grade cannabis at biggreentrain.com then click on Add to Cart
- When you're ready to Checkout just click on the Shopping Cart on top-right side of your screen
- Fill in your information and choose your desired form of payment. We only accept Interac Email Money Transfer or Cash on Delivery (local orders) currently.
- Once you complete the checkout process pay close attention to the next page. You will see your order number and payment instructions.