Delivery (Private Courier)
- Big Green Train delivers by both private courier and also by Canada Post. If you’re lucky enough to live in the Markham area, we can deliver your order straight to your door, and often, the same day! We cannot guarantee delivery times but the sooner you get your order in, the sooner you will get it.
- Last call is typically 5pm. Our drivers don’t stop at 5pm. But any new orders after 5pm are scheduled for next day delivery.
Same-Day Delivery (Private Courier)
- Same Day Delivery can be had if you live in Markham or surrounding areas. During regular hours, orders must be received before 5pm for Same Day Delivery. (This is highly dependant on how busy we are and dependant on any inclement weather.) Please get your orders in well before 5pm to ensure same-day delivery.) Orders after 5pm will be delivered next day.
- To avoid any disappointment and to ensure we get to your order please order the day before.
- After you’ve ordered and paid, your order will get processed and packaged.
- When your order is on the road you’ll get an email notification, from there it can take 1 to 4 hours. It can be quicker or slower depending on how many orders are going to your area.
- The driver will also call / text you BEFORE coming to your location.
- If you do not answer the phone or respond to us over email we’ll have to skip your order. If you’re going to be out then you must leave instructions on your order or you’ll have to contact us to reschedule.
- If we have skipped your order please contact us via email to reschedule
Christmas Eve - 8am - 12pm*
Christmas Day - Closed
Boxing Day - Closed
New Years Eve - 8am - 12pm*
New Years Day - Closed
* Orders after 12pm delivered following business day.
Mon - Sun - 8am - 5pm
(5pm is the last call for orders. Orders after last call will be delivered next day.)
- Please register first for easy checkout. Then login to buy.
- Browse our high grade cannabis at http:/biggreentrain.com then click on Add to Cart
- When you're ready to Checkout just click on the Shopping Cart on top-right side of your screen
- Fill in your personal details. Please note that we only accept Interac Email Money Transfer at this time.
- Once you complete the checkout process pay close attention to the next page. You will see your order number and payment instructions.
We accept Email Money Transfer (E-Transfer). To learn more about EMT click on the video below. We only accept Email Money Transfer at this time.
Shipping (Mail Delivery)
- The shipping minimum order amount varies by location. Just enter your postal code in the cart and follow the prompts to see what is required for your region. In some cases, you can expect your order within 1-2 business days. Your order will be shipped via Canada Post in a smell proof, discreet package. If you do not receive a tracking number from us within 24 hours, relax, maybe we just missed it. Just shoot us an email to get your tracking number.
- Free shipping also varies by region. So enter your postal code in the cart page to see what is required to get free shipping.
- We will not ask Canada Post to "require signature" unless you ask us to.
- Please wait 48 hours before reaching out to us about missing orders from Canada Post. Sometimes they are met with delays. Especially during the holidays.
- If your order goes missing, we will, at our discretion, replace your order 1 time for orders up to $150.00. If your orders are prone to going missing we will either "request for signature" with Canada Post or we will no longer ship to your address.